Infrastructure Services
1
Compute, Storage, and Backup Solution Implementation and Support Services:
- Infrastructure assessment and workload analysis
- Design of scalable and high-availability computing architecture
- Deployment and configuration of rack, blade, and modular servers
- Server Consolidation/ Integration with virtualization and cloud platforms
- Performance monitoring and optimization
- Hardware lifecycle management and upgrades
Storage Services
- Storage assessment and capacity planning
- Design and deployment of high-performance and high-availability storage architectures (SAN, NAS, and software-defined storage)
- Data tiering, replication, and encryption
- Storage migration and consolidation
- Performance monitoring and optimization
Backup and Data Protection
- Backup and recovery strategy design
- Deployment of enterprise backup solutions
- Disaster recovery (DR) and business continuity planning
- Backup testing, validation, and reporting
2
II) Virtualization and HCI (Hyper-Converged Infrastructure) Solution Implementation and Support Services:
Our structured implementation approach minimizes risk and ensures a smooth transition:
- Assess – Understand workloads and existing infrastructure
- Implement – Deploy and configure virtualization or HCI platforms
- Migrate – Migrate workloads from existing infrastructure with minimal downtime
- Validate – Test performance, availability, and security
- Optimize – Fine-tune the environment for live operation
3
Data Center Infrastructure Implementation & Support Services
Design & Consulting
We begin with a detailed assessment of the current environment and business requirements to design optimized data center architecture.
- Infrastructure assessment and capacity planning
- Data center layout, power, cooling, and space optimization
- High availability and redundancy design
- Security and compliance alignment
Implementation and support
- Power, Cooling, and Rack optimization infrastructure
- Structured network cabling, Access Control, security & surveillance
- Testing, validation, and performance optimization
4
Enterprise Software & Cloud Integration Support Services
Enterprise Software Support Services
We support and integrate a wide range of enterprise software platforms of the leading OEMs (Microsoft, Oracle) to ensure stability, performance, and business continuity.
Our enterprise software services include:
- Assessment of enterprise application environments
- Installation, configuration, and customization support
- Application upgrades, patching, and version management
- Performance monitoring and optimization
- Incident, problem, and change support
- License and lifecycle management advisory
5
IT Service & Operations Management (ITSM & ITOM) Platform Implementation and Integration Services
IT Service Management (ITSM)
ITSM services focus on standardizing and optimizing IT service delivery using the industry’s best practices.
ITSM capabilities include:
- ITSM readiness and process maturity assessment
- ITIL-aligned process design and implementation
- Incident, problem, change, request, and knowledge management
- Service catalog and workflow automation
- Asset and configuration management (CMDB)
II) Virtualization and HCI (Hyper-Converged Infrastructure) Solution Implementation and Support Services:
Our structured implementation approach minimizes risk and ensures a smooth transition:
1. Assess
Understand workloads and existing infrastructure
2. Implement
Deploy and configure virtualization or HCI platforms
3. Migrate
Migrate workloads from existing infrastructure with minimal downtime
4. Validate
Test performance, availability, and security
5. Optimize
Fine-tune the environment for live operation
III) Data Center Infrastructure Implementation & Support Services
Design & Consulting
We begin with a detailed assessment of the current environment and business requirements to
design optimized data center architecture.
Infrastructure assessment and capacity planning
Data center layout, power, cooling, and space optimization
High availability and redundancy design
Security and compliance alignment
Implementation and support
Power, Cooling, and Rack optimization infrastructure
Structured network cabling, Access Control, security & surveillance
Testing, validation, and performance optimization
IV) Enterprise Software & Cloud Integration Support Services
Enterprise Software Support Services
Our enterprise software services include:
Assessment of enterprise application environments
Installation, configuration, and customization support
Application upgrades, patching, and version management
Performance monitoring and optimization
Incident, problem, and change support
License and lifecycle management advisory
Cloud Integration Services
We enable seamless integration between enterprise applications and cloud platforms,
supporting hybrid and multi-cloud strategies.
Cloud readiness assessment and integration design
Integration with public, private, and hybrid cloud platforms
Application and data integration across cloud and on-premises systems
Identity, access, and security integration
V) IT Service & Operations Management (ITSM & ITOM) Platform Implementation and Integration Services
IT Service Management (ITSM)
ITSM capabilities include:
ITSM readiness and process maturity assessment
ITIL-aligned process design and implementation
Incident, problem, change, request, and knowledge management
Service catalog and workflow automation
Asset and configuration management (CMDB)
IT Operations Management (ITOM)
ITOM capabilities include:
Infrastructure and application discovery
Event, alert, and fault management
Infrastructure, cloud, and application monitoring
Performance analytics and capacity planning
Root cause analysis and service impact visibility